Deputy Front Desk Receptionist

Direct Net Berjaya · 📍 Balikpapan · Diposting 2026-10-10
FULL_TIME⭐ TERVERIFIKASI
Rp 6.000.000 – Rp 10.000.000 per month
Direct Net Berjaya is looking for a dedicated Deputy Front Desk Receptionist to join our team in Balikpapan. As a Deputy Front Desk Receptionist, you will be responsible for providing excellent customer service and support to our guests. This is an excellent opportunity to work in a dynamic and fast-paced environment. If you are a friendly, outgoing individual with excellent communication skills, we would love to hear from you.

📋 Tanggung Jawab Pekerjaan

Greet and assist guests upon arrival and departure,Answer and direct inquiries about the hotel's facilities, services, and amenities,Process guest check-in and check-out procedures,Maintain accurate and up-to-date guest records,Handle guest complaints and concerns in a professional and courteous manner,Assist with the preparation and serving of breakfast to guests,Support the Front Office Manager in maintaining a clean and organized front desk area,Perform other duties as assigned by the Front Office Manager

🎓 Kualifikasi & Syarat

High school diploma or equivalent,Minimum 1 year of experience in a front desk or receptionist role,Excellent communication and interpersonal skills,Strong organizational and multitasking abilities,Familiarity with hotel management systems and software,Ability to work well under pressure and meet deadlines,Friendly, outgoing, and professional demeanor,Fluency in English and Bahasa Indonesia

🛠️ Keahlian

Customer serviceCommunicationProblem-solvingOrganizationMultitaskingTime managementAttention to detailTeamwork
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