Operations Assistant Manager - Playground Operations

Join PT. Wonderlab as an Operations Assistant Manager and play a pivotal role in ensuring the smooth, safe, and engaging operation of our state-of-the-art playground facilities. This is a unique opportunity to blend administrative expertise with hands-on operations in Jakarta Raya. PT. Wonderlab is a leading name in the entertainment industry, known for creating immersive and innovative playground experiences. As an Operations Assistant Manager, you will be at the heart of our operations, working closely with our team to deliver exceptional experiences to our guests.

In this role, you will be responsible for managing daily operations, ensuring compliance with safety regulations, and maintaining the highest standards of cleanliness and hygiene. You will work with various software tools such as Microsoft Office Suite, QuickBooks, and our in-house management system to streamline our operations. With 3-5 years of experience in a similar role, you will bring a wealth of knowledge and skills to the table.

📋 Tanggung Jawab Pekerjaan

• Manage daily operations of playground facilities, ensuring smooth and safe experiences for guests.
• Oversee staff scheduling, training, and performance to maintain high standards of service.
• Ensure compliance with health and safety regulations, and implement safety protocols.
• Maintain and monitor equipment and facilities, conducting regular inspections and maintenance.
• Manage inventory and procurement, ensuring all supplies are available and well-stocked.
• Handle customer inquiries and complaints, ensuring guest satisfaction.
• Generate and analyze operational reports using software tools such as Microsoft Office Suite and QuickBooks.
• Collaborate with cross-functional teams to plan and execute events and special promotions.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business Administration, Hospitality Management, or a related field.
• 3-5 years of experience in operations management, preferably in the entertainment or hospitality industry.
• Strong administrative and organizational skills, with proficiency in Microsoft Office Suite.
• Knowledge of health and safety regulations, and experience in implementing safety protocols.
• Experience with inventory management and procurement.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
• Familiarity with QuickBooks or similar accounting software is a plus.

🛠️ Keahlian

Lowongan Terkait